Send a request to the location where you were treated
The contact numbers for Health Records Services at some of our hospitals are listed below:
Can't find the number you need?Contact Health Records Services at the location you were treated and ask for the Release of Information department. The contact information for our locations is listed in the Find Locations section.
Is there a fee?
When can I expect a response?
You will receive a response within 30 business days from the date we receive your written request. If we need to consult with others or if we have a large volume of records to review, the time may be extended, as permitted under the BC Freedom of Information and Protection of Privacy Act.
If there is a delay, we will notify you in writing of the reason for the extension and the new due date.