Emergency
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BC Psychosis Program at UBC Hospital (UBCH)

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Unique, highly specialized inpatient services to patients who require treatments for psychotic illness when other treatment approaches have been ineffective or partially effective.

How to access

  • Check eligibility

    - Adults aged 18 years and older

    -  Appropriate patients will:

    1. Be medically stable;
    2. Have a diagnosis of schizophrenia, schizoaffective disorder, affective disorder with psychosis, or non substance-related psychosis;
    3. Have had inadequate or no response to at least two trials of antipsychotics (one of which is a second generation agent) by HA tertiary clinical teams;
    4. Show incomplete recovery of social, vocational, or occupational functioning likely to respond to active intervention; and,
    5. If present, substance use disorders, pervasive developmental disorder, developmental disability, personality disorder, aggression, or head injury is not the primary focus of treatment

    Refer to the BC Psychosis referral information package for more information on eligibility.

  • Languages

    ​English. Interpretation services available for most languages.

  • Get a referral

    The BC Psychosis Program does not accept referrals from community practitioners or hospitals. 

    Learn how to refer using the in the BC Psychosis Program - Referral Package. Referrals to the program from each Health Authority are from a single point of contact using the package. 

    Each Health Authority is responsible for implementing and coordinating its own referral process by way of the tertiary mental health facility within its region. 

Hours of operation

Currently open

We operate 24 hours a day, 7 days a week

The Emergency Department is open 8 a.m. to 8 p.m., seven days a week. Visiting hours may vary depending on the unit. Please call the UBC Hospital main line at (604) 822-7121 to determine visiting times before your visit.

Parking & Transportation

​​For parking information at UBC, please visit https://parking.ubc.ca/ 

UBC Hospital (UBCH)

UBC Hospital (UBCH) is part of Vancouver Coastal Health and is one of British Columbia's foremost teaching and research facilities situated on the University of British Columbia campus.

BC Psychosis Program

Unique, highly specialized inpatient services to patients who require treatments for psychotic illness when other treatment approaches have been ineffective or partially effective.