Richmond Assertive Community Team (ACT) at Community Health Access Centre
- 7671 Alderbridge Way, Unit 210 Richmond, BC V6X 1Z9
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- Phone: 604-675-3689
- Referral fax: (604) 244-5487
- Office fax: (604) 270-6507
- Fax: #
Need help immediately?
If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.
Suicide prevention hotline: 1-800-784-2433
Call BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
BC Wide Indigenous Toll-Free Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717
ACT provides a client-centered, recovery-oriented mental health service delivery model for clients who have the most serious mental illnesses and complex substance use disorders, have severe functional impairments, and who would benefit from comprehensive, wrap around care.
How to access
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Check eligibility
- Richmond residents aged 19 and older.
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Get a referral
Call our Central Intake team at (604) 204-1111. Intake services are available in English, Cantonese and Mandarin. Interpretation services are available for all other language needs.
ACT requires a referral from a physician, Nurse Practitioner or midwife.
Hours of operation
- Monday: 8:30 a.m. to 4:30 p.m.
- Tuesday: 8:30 a.m. to 4:30 p.m.
- Wednesday: 8:30 a.m. to 4:30 p.m.
- Thursday: 8:30 a.m. to 4:30 p.m.
- Friday: 8:30 a.m. to 4:30 p.m.
- Saturday: Closed
- Sunday: Closed
Outside of your team’s regular hours, please follow your team's "after-hours" protocol. If you can’t reach your team and this is an emergency, please visit your closest emergency department or call 911.
Parking information
On the day of your appointment, please register your vehicle using the Validation Kiosk located in the reception area to avoid any parking issues. Signs and instructions are provided at the entrance and within the building.