Geometric pattern of mountains

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Provides community-based assessment and treatment for older adults with dementia-related behaviour problems or complex psychiatric and medical needs requiring multidisciplinary care.

How to access

  • Check eligibility

    Adults aged 65 and over who have developed a mental health problem, or behavioural issues related to advancing dementia, or have medical problems related to aging that complicate the treatment of a mental illness.

  • Get a referral

    ​Clients must be referral by a health professional. This Richmond MHSU referral form needs to be completed by a physician or nurse practitioner.

    Please call (604) 204-1111 to connect with our teams that support children, youth, adults, and older adults in Richmond.

    Please call Richmond Central Intake at (604) 204-1111 for more information. 

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 4:30 p.m.
  • Tuesday:   8:30 a.m. to 4:30 p.m.
  • Wednesday:   8:30 a.m. to 4:30 p.m.
  • Thursday:   8:30 a.m. to 4:30 p.m.
  • Friday:   8:30 a.m. to 4:30 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

Parking information

On the day of your appointment, please register your vehicle using the Validation Kiosk located in the reception area to avoid any parking issues. Signs and instructions are provided at the entrance and within the building.

View the parking map at CHAC

More about service at this location

This program also provides multidisciplinary assessment and treatment for older adults who have diminishing cognitive function or complex psychiatric and medical needs. Family support and education is also provided. 

Services include

  • case management,
  • outreach and
  • rehabilitation services. 

Care is coordinated with primary care physicians, elder care facilities and other community programs. Services are provided on an outreach basis, in the community.

Richmond Community Health Access Centre (CHAC)

Richmond Community Health Access Centre is the location of various VCH services and programs that serve the Richmond community.

Older Adult Mental Health Programs

Older adult mental health programs provide mental health services to senior clients with cognitive decline due to aging-related conditions.