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Your health-care navigation guide
Here’s how to decide where to seek care based on your needs. Remember, this guide provides a general overview, and health-care services can vary depending on where you live:
- Personalized care: See your family doctor or nurse practitioner who knows your health-care needs best. Call their office for hours and instructions. If you don’t have one, register at HealthLinkBC.ca
- General health questions: Call 8-1-1 to speak with a nurse anytime.
- Pharmacy: Speak with your pharmacist who can prescribe for contraception and minor ailments. Learn more at SeeYourPharmacist.ca
- Mental health and substance use: Find nearby support and services at vch.ca/MentalHealth
- Urgent care: For non-life-threatening medical attention, visit an urgent and primary care centre. Check locations and hours at vch.ca/UPCC
- Emergency care: For life threatening medical attention, call 9-1-1 or go to the nearest hospital. Note: BC Children’s Hospital also helps kids up to 16 for pediatric emergencies.
- Vaccinations: Book your flu or COVID-19 shots at GetVaccinated.gov.bc.ca or 1-833-838-2323. For drop-in options, check with pharmacies, walk-in clinics or your family practitioner.
Care options
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Скорая Помощь
Звоните 9-1-1 или немедленно обращайтесь в ближайшее отделение Скорой Помощи (E…
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Неотложная и первичная помощь
Центр Неотложной и Первичной Медицинской Помощи (Urgent and Primary Care Centre…
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How to access home and community care
Learn how to arrange for home and community care services for you or someone el…
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How to access mental health and substance use services
Start here. Vancouver Coastal Health intake teams connect people to the right m…
Welcome to Vancouver Coastal Health: Health Services for Newcomers
On behalf of Vancouver Coastal Health (VCH), welcome to British Columbia (B.C.). Moving to a new province or country can be hard and you may have questions. This resource is to help you understand the health care system in B.C.
Learn more