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Visiting hospitals and clinics

Learn about what to expect when you visit the hospital, clinics or other VCH healthcare facilities.

Visiting hours

Call the general information phone line of the hospital or clinic you'd like to visit to check the visiting times before you arrive. Visiting hours are different, depending on the unit.

Visiting our hospitals and clinics

  • Accessibility

    Health care needs to be accessible to all. Here are programs we offer and partn…

  • Hospital resource centres

    Hospital resource centres assist people, and their families make informed choic…

  • Gift Shops

    Gift shops are available at many of our locations for those who want to support…

  • Parking at VCH sites

    Get more information about parking at our hospitals, and learn how we are reduc…

  • Sacred Spaces and Gathering Places

    We recognize the importance for many Indigenous people to gather around loved o…

  • Spiritual Health and Multi-Faith Services

    Giving you comfort and support, spiritual care practitioners can help address t…

  • Well Wishes Program

    Words of encouragement or well wishes are important in keeping spirits up. A nu…

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Stay home if you aren't feeling well

We want to give our patients and clients every chance to get well. Do not visit the hospital if you are feeling unwell, if you have a cold or the flu, or have been near someone else who is sick. It is also important to wash your hands or use available alcohol-based liquid/foam hand sanitizers before and after visiting a loved one in the hospital or clinic.

Frequently asked questions

  • I have a friend/relative in hospital, who do I contact to learn about visiting hours?

    For all VCH hospitals and clinics. hours of operation are listed on their individual location page as it varies across each location. For other general inquiries, please check in with the location via phone call before visiting to determine the best time for your visit and what you should do when you arrive.

  • Who should I contact for my VGH inquiry if I'm not sure which department I belong to?

    Connect with our VGH Hospital resource centre - CIBC Centre for Patients & Families at Vancouver General Hospital either through phone call or email to access their service.

    Phone number: (604) 875-5887 

    Email: centreforpatients@vch.ca 

  • What are the COVID-19 regulations at VCH facilities? Do I need to wear a mask?

    A temporary Provincial Mask Policy is in effect in VCH health-care facilities, including acute care and VCH community-based health-care services. Medical masks are available at these VCH sites.

    Under the new policy, medical masks must be worn by all staff, volunteers, contractors and visitors in patient-care areas, including their associated waiting rooms. The policy does not apply to patients, and there are also exceptions for young children and for people with exemptions.

    We no longer require visitors to show proof of vaccination before entering long-term, acute, or other health care facilities.