Doctor looking happy to see her patient walking with a walker after the hospital

When you will be sent home

Planning for your discharge from the hospital starts well before you leave. While our goal is to have you sent home early in the day, we will give you as much notice as possible. Please make sure to arrange a ride home if the person who will pick you up is not already at the hospital. 

Your health care team will work with you to address post-hospital care needs before or soon after discharge. On your day of discharge or the night before, you may be transferred from your patient room to a lounge or other location while you wait for family and transportation. This simple but important step in discharge ensures hospital beds are available for incoming patients.  

For a safe and smooth transition out of the hospital, we also recommend:

  • Discussing details of discharge with your health care team in advance, so transportation and personal preparations (e.g. change of clothes) can be made.
  • Being prepared for discharge a day earlier or later than planned should your medical status change.

Paying your hospital bill

If you had a private room or used special supplies or procedures during your stay, please pay your invoice before you leave the hospital.

In addition to being covered by the B.C. Medical Services Plan, some patients have extended health insurance plans that may cover the cost of supplies such as crutches, canes, splints and some casts. Please ask a member of your health care team if you have any questions.

For contact information, see "Patient Accounts" in the directory of your hospital-specific patient and family handbook.

If you receive an invoice or statement for the cost of your health care, visit our make a payment webpage.

Closeup of pharmacist's hands typing on a computer keyboard at the pharmacy counter

Requesting your health records

If you need a copy of all or part of your medical record after you leave the hospital, you may request this information under VCH’s release of information (ROI) policy. Records usually take 30 days to compile.

Request a health record

More about hospital care

Prepare for your hospital stay

When planning for an overnight visit to the hospital it's important to be prepared. Find out more on how to make your stay as comfortable as possible.

Staying in the hospital

If you're a patient at one of our health care facilities, here are some answers about what to expect when staying overnight.